May 15, 2009

Recently we have been getting more inquiries from feed/website owners about moving their list from FeedBurner, FeedBlitz and other newsletter providers to Feed My Inbox. We are happy to help you move an email list over, but it's important to lay down some ground rules first.

We hate spam, and work very hard to make sure every subscriber using FMI has requested the content we are sending, and has an opportunity to opt out at any time. In order to prevent issues with our customers or any ISPs, importing your list is a manual process. Each feed and subscriber list is carefully reviewed by someone on our team before it can be imported. Here are some guidelines to keep in mind:

Basic requirements:

  1. The easiest way to have your list approved quickly is to include a column with the date and time each subscriber opted-in to your mailing list. Exported lists from most newsletter providers include this information by default.
  2. If the opt-in date and time is documented as part of your list, and the website contains appropriate (not spammy) content, we will import your list without requiring each subscriber to opt-in again. If not, you'll most likely get some questions from us, and there is a great chance all subscribers will have to click a confirmation link before receiving any updates.

What's against the rules:

  • Lists that have been purchased or rented from a 3rd party (no exceptions)
  • Any email addresses that you have collected or been given without the consent of those individual parties
  • Your personal address book, simply because you have not communicated with those people in this nature before with their permission

Basically, if you don't already have permission to communicate with these subscribers by way of your website feed, and don't have a record of previous communication with them, we won't import the list. The privacy of our customers always comes first.

What about analytics and customization options?

For feed owners, what we provide on our end for you is extremely basic. Currently you do not have access to your subscriber count (available by request, though) or any sort of additional tools to better serve your subscribers.

Rest assured, we have plans for some really exciting tools for you in the works, but we're a small company and this is a part-time gig at the moment. Be patient with us and we'll make it worth your while in time.

Touch base with any questions, folks. Thanks!

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